Reactive Works Administrator
0121 704 1388
Headquarters: Drayton Court, Drayton Road, Solihull, B90 4NG
Lucy joined the reactive works team in 2019 of possess the unique skill of being able to manage customer expectations while delivering suitable and speedy solutions. Being responsible for organising the correct tradesman to respond all urgent repairs such as roof leaks, potholes, plumbing, drainage, and electrical issues to name but a few. Lucy also efficiency handles emergency call outs, booking out jobs, organise hire equipment as well as dealing directly with the public and clients to make sure they are always kept up to date. Having previously worked in the transport industry Lucy has an NVQ Level 2 in Business Administration as well as NVQ Level 2 in Customer Service.